Job Description

Position Details:


Functional / Testing M&O Role:


Requirements:
• Required Experience:
• 5-10 years of experience writing user stories
• Experience with Agile environment and processes
• Experience with CRM or SaaS platforms
• Located out of Sacramento (preferable) or Bay area
• Preferred Experience:
• Azure DevOps tool
• Figma
• Public Health

Expected Roles & Responsibilities:
• Understand and document business requirements from the stakeholders. Translate these requirements into technical and functional specifications for the development team via user stories.
• Performing analysis and effective diagnosis of client issues.
• Coordinate with various teams such as the design, development, testing, and support teams. Act as the bridge between the technical team and the non-technical stakeholders.
• Hands on testing/validation to ensure that the developed solution meets the defined requirements and maintains high quality.
• Keep stakeholders informed about the status, delays, and any issues that might occur, including release notes, demos, etc.
• Understanding expectations set by the client and recognizing when issues/events may affect delivery.
• Performing requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, and defining support procedures.

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