Job Description

Reports to:

CEO / COO

Job description:

We are seeking a skilled professional with extensive experience in managing housekeeping operations through technology. The ideal candidate will have hands-on expertise with housekeeping management systems, regardless of the system being integrated into a PMS or not. This role focuses on optimizing task distribution, resource allocation, and overall operational efficiency for our housekeeping crew. A great candidate is detail-oriented, tech-savvy, and has a strong understanding of how to streamline housekeeping workflows within a hotel or STR environment.

Responsibilities and duties:

• Supervise housekeeping operations using technology to ensure efficiency and accuracy.
• Assign tasks, monitor progress, and allocate resources effectively using our housekeeping management system.
• Analyze operational workflows and identify opportunities for improvement through better use of technology and other operational processes
• Train and guide housekeeping teams on the use of tools and systems to optimize daily operations.
• Ensure that housekeeping tasks are completed on time and to the highest standards.
• Collaborate with management to implement strategies for enhancing productivity and guest satisfaction.

Qualifications:

• Proven hands-on experience with housekeeping operating technologies.
• Strong understanding of task assignment and resource management within a hotel or STR environment.
• Excellent communication skills to share insights clearly and effectively.
• Prior experience in a housekeeping management or supervisory role is required.
• Collaborative mindset and openness to sharing industry-specific knowledge

About Dharma

At its core, Dharma has always prioritized people — whether they're guests, staff, customers, or partners. While our roots lie in valuing human connection, we embrace technology to enhance relationships. 

Our aim is not just to provide tech solutions; it's to ensure that all facets of the hospitality sector, especially small to medium-sized businesses, can offer the same exceptional experiences that luxury establishments have been known for. With Dharma, it's always about people first, empowered by technology.

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